Privacy Policy

Lampyrine Privacy Policy: March 2025** This Privacy Policy outlines the protocols established by Lampyrine (referred to as the "Site", "we", "us", or "our") for the collection, utilisation, and disclosure of your personal information when you engage with our services or purchase from the Site (collectively termed as the "Services"). The terms "you" and "your" denote the user of the Services, which may encompass customers, website visitors, or any individual whose information we have gathered under this Privacy Policy. We kindly ask you to review this Privacy Policy meticulously. By utilizing or accessing any of the Services, you consent to the collection, utilisation, and disclosure of your information as delineated in this document. Should you disagree with any aspect of this Privacy Policy, we respectfully request that you refrain from using or accessing the Services. **Amendments to This Privacy Policy** We reserve the right to amend this Privacy Policy periodically to align with modifications in our practices or for operational, legal, or regulatory necessities. The updated Privacy Policy will be displayed on the Site, alongside an amended "Last Updated" date, and we will undertake any additional measures mandated by applicable law.  In order to provide the Services, we have collected and will continue to collect personal information about you from various sources, as detailed below. The nature of information acquired and utilised may differ based on your interactions with us. In addition to the specific applications delineated below, we may employ the information we gather about you for communication purposes, service provision, compliance with applicable legal obligations, enforcement of relevant terms of service, and the safeguarding or defence of the Services, our rights, and those of our users or others. The types of personal information obtained are contingent upon your interactions with our Site and utilization of our Services. When we refer to "personal information," we mean any information that identifies or is related to you. The following sections elucidate the categories and specific types of personal information collected: - Basic contact details such as your name, address, phone number, and email. Order information including your name, billing and shipping addresses, payment confirmation, email address, and phone number. Account information such as your username, password, and security questions.  Shopping information encompassing items you view, place in your cart, or add to your wish-list. Customer support information voluntarily provided during communications with us. Certain features of the Services necessitate direct provision of personal information. While you may opt not to provide this information, doing so may hinder your ability to utilise specific features. We also automatically collect certain data regarding your interaction with the Services ("Usage Data"). This may involve the use of cookies, pixels, and related technologies. Usage Data can include details on how you access and utilise our Site and account, such as device and browser information, network connection details, IP address, and other pertinent interaction data. We may also acquire information about you from third parties, including vendors and service providers who may gather information on our behalf. Such third parties may include: - Companies supporting our Site and Services, including Shopify. - Payment processors collecting payment details necessary to fulfil your orders and provide requested products or services. Any information obtained from third parties will be handled in accordance with this Privacy Policy. We disclaim any responsibility for the accuracy of information provided by third parties and their respective policies or practices.  Your personal information is employed for various legitimate purposes, including: - Utilising your information to fulfil contracts with you, process payments, manage accounts, and facilitate shipping, orders, returns, and exchanges.  Using personal information for marketing strategies, including sending promotional communications and tailoring advertisements on our Site and others. We utilise your information to detect and address fraudulent or illicit activities. Should you decide to register an account for our Services, it is imperative to maintain the confidentiality of your account credentials. Employing your personal information to enhance customer support and service quality, which is essential for maintaining our business relationships. Like many digital platforms, we utilise Cookies on our Site. We may permit third parties to utilise Cookies on our Site to enhance service personalization and advertising. While most browsers accept Cookies by default, you may adjust your browser settings to refuse or delete them; please note that doing so may adversely affect your user experience and site functionality.  In select situations, we may disclose your personal information to third parties for legitimate purposes as outlined in this Privacy Policy. Such scenarios may encompass:  Sharing with vendors and third parties performing services on our behalf (e.g., IT management, data analytics, and fulfilment). Collaborating with business and marketing partners, including Shopify, for the provision of services and targeted advertising.  Disclosure at your direction, such as facilitating shipment of products or via social media integration. - Affiliating within our corporate group for legitimate business operations. - In relation to business transactions or legal obligations, including responding to subpoenas or similar inquiries. Over the last 12 months, we have disclosed various categories of personal information as described above pertaining to our data collection and usage practices. User-generated content, such as product reviews, submitted to public areas of the Services will be accessible by other users. We do not control access to such information and cannot ensure privacy or security. Our Site may include links to third-party websites; we are not accountable for their privacy practices or the information accuracy therein.  The Services are not designed for children, and we do not knowingly collect information from minors. Should you be a parent or guardian of a child who has provided us with personal information, you may contact us to request deletion.  While we implement robust security measures, please be aware that no method is entirely impervious to breaches. We recommend against using unsecured channels for sensitive information. Data Controller: Raymond Rogers CIPD.